Keep your dog safe using the PetSafe Wireless Radio Fence System to allow your dog to happily explore their surroundings without the need for wires. Once you have your PetSafe Wireless Radio Fence System set up, it is an effective, easy and invisible dog fence to keep your dog within their boundaries chosen by you. An added benefit of the PetSafe Wireless Radio Fence System is that is a portable wireless dog containment system so you can bring it with you wherever you choose. If you have more than one dog, they can be added to the PetSafe Wireless Radio Fence System by wearing a PetSafe Wireless Receiver Collar. Find one here.
For any troubleshooting, wire installation/layout advice and tips, general information, warrenty registration (3 years) - call PetSafe Customer Care on 1800 81 43 02 or email PetSafe Customer Care on customerhelp@petsafe.net. You can find out further information by following the links below.
Product Warrenty Information here
Product Registration here. It is recommended to register your product shortly after purchase.
PetSafe Product Support page here
Contact PetSafe here
PetSafe Home page here
When a product is suspected or deemed to be faulty, also call PetSafe Customer Care on 1800 81 43 02 or email PetSafe Customer Care on customerhelp@petsafe.net if troubleshooting will not help you to resolve your issue. The product can be replaced when the product has been registered. Make sure to hold on to your order confirmation details, receipt or invoice so that it can be used as proof of purchase with PetSafe.
If a product was not purchased directly from PetSafe (Radio Systems PetSafe Europe - http://www.ie.petsafe.net) the most PetSafe Customer Care can do is replace a product under the 3 year warranty.
Once the product has been opened it cannot be returned to the retailer. Any issues must be resolved directly with PetSafe.
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