If you have multiple dogs in your family the PetSafe Wireless Receiver Collar can be used to add another dog to your PetSafe Wireless Radio Fence System as only one collar is provided. The PetSafe Wireless Receiver Collar can also be bought as a replacement collar for your PetSafe Wireless Radio Fence System when needed. Find the PetSafe Wireless Radio Fence System here.
The PetSafe Wireless Receiver Collar will make beeping noise to alert your dog if they are near the boundary line and if crossed a harmless static correction will be received. The PetSafe Wireless Receiver Collar has 5 levels of correction which can be adjusted to suit your dog's temperament making it a safe and effective way help train your dog to stay within their boundaries and keep them out of harms away.
It is important that you ensure the PetSafe Wireless Receiver Collar is fitted comfortably around your dogs neck.
The PetSafe Wireless Receiver Collar is compatible with the PetSafe Wireless Fence Systems only.
For any troubleshooting, wire installation/layout advice and tips, general information, warrenty registration (3 years) - call PetSafe Customer Care on 1800 81 43 02 or email PetSafe Customer Care on customerhelp@petsafe.net. You can find out further information by following the links below.
Product Warrenty Information here
Product Registration here. It is recommended to register your product shortly after purchase.
PetSafe Product Support page here
Contact PetSafe here
PetSafe Home page here
When a product is suspected or deemed to be faulty, also call PetSafe Customer Care on 1800 81 43 02 or email PetSafe Customer Care on customerhelp@petsafe.net if troubleshooting will not help you to resolve your issue. The product can be replaced when the product has been registered. Make sure to hold on to your order confirmation details, receipt or invoice so that it can be used as proof of purchase with PetSafe.
If a product was not purchased directly from PetSafe (Radio Systems PetSafe Europe - http://www.ie.petsafe.net) the most PetSafe Customer Care can do is replace a product under the 3 year warranty.
Once the product has been opened it cannot be returned to the retailer. Any issues must be resolved directly with PetSafe.
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